Last updated: February 2025
Raincore ("we", "our", or "the service") operates the Raincore platform. This policy describes how we collect, use, and protect information when you use our service.
We collect information you provide when you sign up or use the platform, such as account details (e.g. email), profile and label/artist information, and content you upload or create. We also collect usage data (e.g. how you use the product) and technical data (e.g. IP address, browser type) necessary to run and improve the service.
We use this information to provide, operate, and improve Raincore; to communicate with you about the service; to comply with law; and to protect our rights and the security of the platform.
We do not sell your personal information. We may share data with service providers that help us run the platform (e.g. hosting, email, analytics), under contracts that protect your data. We may disclose information when required by law or to protect rights and safety.
We retain your information for as long as your account is active or as needed to provide the service and fulfil the purposes in this policy. We use reasonable measures to protect your data; no system is completely secure.
You may access, correct, or request deletion of your personal data. You may also object to or restrict certain processing where applicable. To request deletion of your data, see our data deletion page or contact us at the email below.
For privacy questions or requests, contact us at admin@raincore.app.